1. In the store

Your total purchase in a shop must amount to CHF 300 including VAT of 7,6 % (net rate is
7,06 %). You must be a resident outside Switzerland. Goods must be exported within 30 days.

2. Through Customs

When leaving Switzerland make sure that your Tax-free Shopping Cheques are stamped by Swiss customs authorities after showing the goods to them.

3. Collect your refund

You have several choices: immediate cash at a nearby Cash Refund Office, direct credit to a chosen credit card or a Swiss bank account, a bank check to your home address and even, for certain countries, a cash refund when you return home - what could be more convenient?

For more information please click here