3 easy steps to claiming your refund in Switzerland

In the store
Your total purchases in a shop must amount to CHF 400.00 (Including VAT). You must be a resident outside Switzerland and the goods must be exported within 30 days.

Through customs
When leaving Switzerland the Tax-free Shopping Cheques have to be stamped by Swiss customs authorities after they have seen the goods.

Collecting the refund
You have several choices: immediate cash at a Cash Refund Office, direct crediting to a chosen credit card or bank account, a bank check and even, for certain countries, a cash refund when you return home.