Travel preparations

Before setting off, check that your mobile is activated for telephoning abroad. Your provider will give you information on this. You may need an adapter to recharge your mobile in Switzerland. Travellers from USA and Japan: Phoning in Switzerland requires a triband device that works on both American and European networks.

In Switzerland

Swisscom Mobile is the leading mobile network provider in Switzerland. The Swisscom Mobile network covers 99% of the inhabited parts of the country, which means that even when on holiday in the remotest mountain valley, you can still call your family and friends back home on your mobile. And if you are traveling with a WLAN-capable Notebook, you can use the more than 1000 public wireless LAN hotspots available throughout Switzerland for high-speed surfing on the Internet. To find out more about Swisscom Mobile’s range of products and services and its voice and data communications network, please go to www.swisscom-mobile.ch or feel free to call us on our free hotline at 0800 55 64 64.

Automatic or manual choice of network

When you enter Switzerland, your mobile telephone will start roaming for a new provider of its own accord as a rule. "SWISS GSM" on your display means that your phone has selected Swisscom Mobile. To select Swisscom Mobile manually, you must first activate the manual provider selection on your phone.

Manual network selection

To select the Swisscom Mobile network manually, the manual network selection function must first be activated on the mobile phone. Manual network selection is strongly recommended because of the wide variations in transmission quality and the plethora of services on the individual networks.

Phoning home and within Switzerland

When phoning from Switzerland the number is preceded by the international dialling code. For example, Germany +49, or France +33. The "0" of the local area code is omitted, for example +49221123456. As a rule, the "+" sign appears if you keep the"0" pressed for a bit longer.

When calling within Switzerland it is not necessary to enter the country code. However, you do need to enter the local area code; if calling a number in Berne, for example, you would dial "031123456".

Useful phone numbers

International emergency calls via mobile phone: 112
Queries concerning the Swisscom Mobile network:
from Switzerland 0800 55 64 64 (free)
from abroad 0041 62 286 12 12