Intro

A phone call to the SBB Call Center Handicap on the below number one hour before their train is due to depart is all it takes for a customer with impaired mobility to request assistance getting on or off a train at any of the 149 stations on the Swiss railway network that have support facilities.

Assisted rail travel

All the information you need for barrier-free rail travel:
https://www.sbb.ch/en/timetable/travel-advice/passengers-with-reduced-mobility.html

SBB Call Center Handicap. Tel. 0800 007 102, from abroad +41 800 007 102

Official timetable route tables – information on travel options for wheelchair users on the Swiss public transport system (bus, tram, train, boat and cable car)
http://www.öv-info.ch/de/fahrplan-aktuell/fahrplanfelder-abfragen


Assisted travel on public transport

SOS Bahnhofhilfe (mobility assistance at major railway stations): https://www.bahnhofhilfe.ch/

Compagna – Reisebegleitung.
Travel companions for people who are unable or unwilling to travel independently on public transport: https://www.compagna-reisebegleitung.ch/de/