Criteria | Switzerland Tourism

Boutique & Design Hotels and Lodgings

Strong aesthetic appeal without neglecting functionality

The inside and outside areas are in keeping with the hotel’s design concept.

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Superior quality of architecture and services

The architecture, colour scheme and furnishings all come together to create an atmospheric and consistently high-quality hotel experience.

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Design concept includes all aspects of the guest experience

Materials and furnishings are used in line with their intended purpose and are in keeping with the fundamental design concept.

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Cuisine reflects calibre of design concept

The cuisine represents a key element of the lifestyle on offer and is in keeping with the design concept.

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Design incorporates impressive attention to detail

The design, lighting, tableware and/or accessories, e.g. in the rooms, feature extraordinary attention to detail.

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Boutique hotel character with individuality & personality

The Boutique Hotel is characterised by special individuality and personality in its furnishings and service.

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Concept in harmony with corporate philosophy

An establishment with the Unique specialisation has a unique concept / motif, which defines and documents its philosophy and what makes it special.

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Typically Swiss Hotels and Lodgings

Attractive location

Hotels are situated by a lake, in the countryside, in the mountains or in prime urban locations in the old town or an attractive central location.

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Authentic architectural style

The architecture and design of the hotel are in keeping with the traditional regional location and/or the hotel is historically anchored or established in the region.

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Interior design with an authentic Swiss ambience

Traditional Swiss materials and decor make for a charming and authentic Swiss ambience throughout the entire hotel.

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Swiss cuisine

At least 30% of the dishes/drinks on the food and drinks menus are Swiss, with regional products also on offer. Care is taken to use seasonal produce.

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Personal service

The host must be present and visible to guests. Wherever possible, the hotel must offer guided regional excursions, including activities run in collaboration with the local tourism office.

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Quality

The hotel must be rated by HotellerieSuisse or GastroSuisse or bear the Q1 quality seal from the STF in order to take part in the campaign. Online ratings must be at least 80%.

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Bike Hotels and Lodgings

Bike cleaning area with repair kit

A bike cleaning area is available at the hotel. A tool kit for bike maintenance and simple repairs is provided.

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Overnight laundry service for sports clothing and shower facilities on day of departure

The hotel ensures that any laundry and shoes handed in by 6 p.m. are clean and dry for cycling guests again the following morning. On request, guests still have the opportunity to take a shower on the day of their departure.

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Hearty breakfast and packed lunches on request

The hotel offers a hearty and balanced breakfast. Packed lunches can be provided on request.

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Detailed information material and suggested tours

Information is always available on partners and the services they offer, as well as on topics such as safety, weather, tours and public transport.

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Arrangement with bike shop for rental, tours and repairs

The hotel can provide evidence of a partnership for bike repairs and bike hire.

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Family Hotels and Lodgings

Families are expressly welcome

Specially trained hotel staff and a range of family-friendly services ensure that families feel truly welcome at Swiss Family Hotels & Lodgings.

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Family-friendly facilities

The rooms are equipped to meet the needs of families and comply with stringent safety standards. Items such as baby monitors are also available to borrow.

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Play room indoors and playground outdoors

Play areas are available both indoors and outdoors, offering children a place to relax and play.

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Restaurant with children’s menus and flexible mealtimes

Mealtimes and menus are designed with families in mind.

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Professional animation and childcare programme

Selected hotels offer a professional and age-appropriate animation and childcare programme.

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Spa & Wellness Hotels and Lodgings

Qualified spa and wellness staff

The spas are run by professional and qualified staff who are able to advise guests on which treatment is right for them.

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At least four different treatments offered

The treatments available are clearly distinct from one another and not just a variation on the same theme. At least four different treatments are offered.

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Treatments in separate rooms

Treatment room(s) are available and kitted out with professional equipment in line with the treatments on offer.

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Appropriate selection of food and drink

The menu is in keeping with the hotel’s wellness concept and/or philosophy.

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Swiss Historic Hotels and Lodgings

Main building more than 30 years old

Hotels in which the main building is at least 30 years old and of architectural significance are considered historic. Renovations are typically overseen by the Swiss conservation of historical monuments association or related organisations.

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Hospitality business established over a sufficient time span

The hospitality business in the historic building has been established over a sufficient time span.

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Historic atmosphere and significance of the architecture

The hotel’s historic atmosphere and the significance of the architecture are highlighted and embedded in the hotel’s culture.

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Rooms, lighting and furnishings primarily based on the historic original

The building and surroundings, rooms, furnishings, lighting etc. are primarily based on the historic original and provide a high-class historic experience.

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Structural modifications respect conservation requirements

The Swiss conservation of historical monuments association is notified of structural modifications and oversees the renovation work.

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Inspiring Meeting Hotels and Lodgings

Unique location

The hotel boasts an inspirational location.

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Meeting room measuring at least 30m2

At least one meeting room must be 30m2 or more in size.

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Pinboard, flip chart, facilitator’s toolbox, screen

Items of technical equipment such as pinboards, flip charts etc. must be available and in good condition.

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Welcoming ambience

The host must be present and visible to guests; warm and friendly hospitality is provided at all times.

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Things to see and do nearby

A varied social programme close to the hotel must be available to participants.

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Quality

The hotel must be rated by HotellerieSuisse or GastroSuisse or bear the Q1 quality seal from the STF in order to take part in the campaign. Online ratings must be at least 80%.

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Snow Sports Hotels and Lodgings

Partnerships

Partnerships with cable car companies, ski schools and/or climbing schools and specialist shops

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Location

In a ski or cross-country ski area, ski lift valley station or cross-country ski trails can be reached by shuttle bus in 20 minutes or less

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Equipment room

Separate equipment room available with repair service

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Catering

Generous breakfast and packed lunch on request

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Laundry service

Overnight laundry service for sports clothing and shower facility on day of departure

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Detailed information

Detailed information and bulletins on snow conditions provided

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Boutique & Design Hotels and Lodgings

Strong aesthetic appeal without neglecting functionality

Superior quality of architecture and services

Design concept includes all aspects of the guest experience

Cuisine reflects calibre of design concept

Design incorporates impressive attention to detail

Boutique hotel character with individuality & personality

Concept in harmony with corporate philosophy

Typically Swiss Hotels and Lodgings

Attractive location

Authentic architectural style

Interior design with an authentic Swiss ambience

Swiss cuisine

Personal service

Quality

Bike Hotels and Lodgings

Bike cleaning area with repair kit

Overnight laundry service for sports clothing and shower facilities on day of departure

Hearty breakfast and packed lunches on request

Detailed information material and suggested tours

Arrangement with bike shop for rental, tours and repairs

Family Hotels and Lodgings

Families are expressly welcome

Family-friendly facilities

Play room indoors and playground outdoors

Restaurant with children’s menus and flexible mealtimes

Professional animation and childcare programme

Spa & Wellness Hotels and Lodgings

Qualified spa and wellness staff

At least four different treatments offered

Treatments in separate rooms

Appropriate selection of food and drink

Swiss Historic Hotels and Lodgings

Main building more than 30 years old

Hospitality business established over a sufficient time span

Historic atmosphere and significance of the architecture

Rooms, lighting and furnishings primarily based on the historic original

Structural modifications respect conservation requirements

Inspiring Meeting Hotels and Lodgings

Unique location

Meeting room measuring at least 30m2

Pinboard, flip chart, facilitator’s toolbox, screen

Welcoming ambience

Things to see and do nearby

Quality

Snow Sports Hotels and Lodgings

Partnerships

Location

Equipment room

Catering

Laundry service

Detailed information